Back in 2007 prior Chief Rodney Monore's arrival, CMPD Officers rolled out the vastly improved CMPD.org web site the center piece of which was the 911 calls for service.
Last year Chief Monroe ordered the 911 Calls For Service removed from public view.
Check out Crime in Charlotte's take on the lacking Significant Event Log and missing 911 Calls for service here.
The email announcing the 911 Calls For Service from 2007 is below.
Sent: Wednesday, January 10, 2007 1:05 PM
Subject: FYI - Check out the redesigned CMPD.org website
The Charlotte-Mecklenbu Police Department is kicking off the new year (and the new district plan) with the launch of its redesigned Web site.
We launched the new site at noon – it's a "soft launch" (internal promotion only) for a short time so you can see it and we can identify any links or information that needs to be changed.
The goal is to maintain the new site with the most up-to-date information and features to provide you and citizens with timely, accurate info and new services. This is a new beginning, not an end so log on and browse around! When you find things that need to be fixed, just let me know. And if you think of new things we should add, we'd love to hear your ideas.
Now, when Internet users visit www.cmpd.org, they will find a much more user-friendly site with new services and features. "It's easier to use, there's more information and it's better looking," said Police Chief Darrel Stephens.
While many of the navigational options will be familiar to users, the redesign better organizes information and provides handy features like a drop-down menu with quick links to the most frequently-requested services.
In addition to reorganizing the site's information, the newly redesigned site provides such new features as:
Calls for service – just log on to see what kinds of calls for service the department is working. Because some calls to 911 do not require a police officer or the situation as initially reported turns out to be something else entirely, the system is on a 30-minute delay.
Then, calls for service throughout CMPD's jurisdiction are posted.
You can see all calls, sort by division and see calls going back up to 8 hours.
"We get calls from neighbors and reporters asking what's going on," said Major Marc DeLuca who oversaw the project. "Now, everyone can see basic information about why police officers are at a particular location." The detail goes down to block ranges.
Videos – Crime prevention, CMPD Today episodes and more with the click of a mouse
"Notify Me" subscription service – get information sent to you automatically, including a pilot project with the South Division to provide alerts and other division-level information to subscribers
News – the latest news and information – no need to wait for a TV newscast!
And there's more! Take a look around, let us know what you think!
The redesign was done using in-house resources in Corporate Communications and CMPD.
Public Affairs Office